FAQs

1. How do PAWSONA® calming products work?

PAWSONA® calming products use cat pheromone technology that mimics natural feline facial pheromones to help cats feel safe and secure. These pheromones help reduce cat stress, anxiety, aggression, spraying, hiding behaviour, and excessive meowing—without sedation or drugs. PAWSONA® is suitable for indoor cats and multi-cat households in Malaysia.

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2. Do PAWSONA® calming products really work? Is it 100% effective?

No calming product can guarantee 100% effectiveness for every cat. Cats react differently depending on personality, trauma history, environment, and stress triggers. However, PAWSONA® is formulated with a higher pheromone concentration than many cat calming products in the market, making it more effective for anxious cats and multi-cat homes. Some cats show results within days, while others may take 7–14 days.

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3. Which PAWSONA® product is best for multi-cat households?

For homes with more than one cat, we recommend a combination approach:

1. PAWSONA® Zenkit Diffuser (1 diffuser per 60–70 sqm)
2. PAWSONA® Calming Spray for targeted stress or spraying areas
3. PAWSONA® Calming Collar for the most anxious or territorial cat

This combination is especially effective for cat fighting, hissing, urine marking, and territorial stress in Malaysian homes.

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4. My cat is peeing or spraying outside the litter box. Can PAWSONA® help?

Yes. Inappropriate peeing or urine spraying is commonly linked to anxiety, territorial insecurity, or environmental changes such as a new cat, moving house, or visitors. PAWSONA® calming products help address the emotional cause of spraying, not just the symptom. Please rule out medical issues such as UTI or kidney problems with a vet first.

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5. How long does PAWSONA® take to work?

Some cats show improvement within 24–72 hours, especially with the diffuser. For long-standing stress, behavioural habits, or severe anxiety, consistent use for 7–14 days is recommended. Results may improve further with continued use.

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6. How many PAWSONA® diffusers do I need?

Each PAWSONA® Zenkit Diffuser covers approximately 60–70 square metres. You may need more than one diffuser if:

1. Your house is large
2. You live in a double-storey home
3. Cats spend time in separate rooms or zones

Proper diffuser placement is important for effective cat stress relief.

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7. How do I use the PAWSONA® Calming Spray?

The calming spray is ideal for targeted application. Spray on:

1. Litter box surroundings
2. Doors, walls, sofas, and curtains
3. Cat carriers, cages, or vet-visit prep areas

Spray every 3-4 hours or as required. Do not spray directly onto your cats. This product is commonly used for territorial spraying and anxious cats.

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8. What is PAWSONA® Anti On-Heat Spray and is it safe?

PAWSONA® Anti On-Heat Spray helps reduce stress and restlessness during a cat’s heat cycle. It calms hormone-driven behaviours such as loud vocalising, rolling, agitation, and pacing. The spray is non-hormonal and drug-free. It does not replace spaying but helps manage heat-related stress naturally.

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9. Is PAWSONA® safe for kittens, senior cats, or cats with medical conditions?

Yes. PAWSONA® pheromone-based products are drug-free and non-sedating, making them generally safe for kittens, senior cats, and cats with conditions such as CKD. If your cat has serious medical issues, consult your veterinarian for reassurance.

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10. Can PAWSONA® be used together with behaviour training?

Yes. PAWSONA® works best when combined with proper cat introduction methods, litter box management, enrichment, and routine consistency. Calming pheromones help reduce fear and tension, making cats more receptive to positive behaviour changes.

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🔎 Looking for the best cat calming solution in Malaysia? PAWSONA® is designed by cat behaviour specialists who understand real-life stress in cats.